Delete Your Account

This page applies to the Kwick mobile app on Google Play and the App Store, and to the Kwick website at kwick.ng, all operated by Kwick NG. You can delete your account at any time. Deleting your account is permanent and cannot be undone.

1. Delete your account in the Kwick app

1. Open the Kwick app and sign in.
2. Tap the Account tab.
3. Scroll to the bottom and tap Delete account.
4. Confirm by tapping Delete account again.

2. Delete your account on the website

1. Sign in at kwick.ng.
2. Go to Settings → Account settings.
3. Select Delete Account and confirm.

3. Ask us to delete your account

If you can no longer sign in, email support@kwick.ng from the email address registered to your account with the subject "Delete my Kwick account". We may ask you to confirm your identity before deleting the account, and we complete verified requests within 30 days.

4. Data we delete

• Your profile: name, email address and phone number
• Saved delivery addresses
• Your wishlist and search history
• Your messages

5. Data we keep

We keep records of completed orders, payments, refunds and wallet transactions after your account is deleted, because we need them for tax and accounting, fraud prevention and resolving disputes. These records are kept for as long as Nigerian law requires and are then deleted. Reports you submitted about other users or listings may also be kept to keep the marketplace safe.

6. Contact

Questions about deleting your data? Contact support@kwick.ng or read our Privacy Policy.